Effective From: 5th January 2025

These Terms and Conditions (“Terms”) govern your use of the website and services provided by Natural Cosmetic Labs (NCL) and any related services, products, or information (collectively, the “Services”). By accessing or using our website, you agree to comply with these Terms.

  1. Acceptance of Terms

By visiting or using the NCL website, you agree to be bound by these Terms and any future amendments. NCL reserves the right to modify, update, or replace these Terms at any time. We encourage you to review the Terms periodically.

  1. Services Provided

NCL offers a range of services, including but not limited to the creation and customization of cosmetics lines, formulation development, and branded product manufacturing. Our primary offerings include:

  • Shampoos: Cruelty-free, sulfate and paraben-free shampoos formulated to nourish hair from the roots.
  • Conditioners: Cruelty-free, sulfate and paraben-free conditioners with premium ingredients for smooth, healthy hair.
  • Serums: Cruelty-free serums suitable for all hair types, designed to eliminate frizz and smoothen hair.

These products are offered as customized formulations to be branded under your name.

  1. User Responsibilities

You agree to:

  • Provide accurate and complete information when using the services.
  • Not use the website or services for any unlawful or prohibited purposes.
  • Not interfere with or disrupt the services or violate any network security protocols.
  1. Product Customization

As part of our services, NCL helps brands curate customized products, which are then sold under your brand label. You understand that these products are manufactured based on the specifications and formulations agreed upon with NCL. You acknowledge that the quality and performance of the products depend on the provided ingredients, formulations, and instructions.

  1. Payment and Orders

All orders placed with NCL are subject to acceptance. Payment for products and services is required in full prior to shipment unless otherwise specified. Prices may change from time to time and are subject to availability. Taxes, shipping fees, and additional charges may apply.

  1. Intellectual Property

The intellectual property rights to all content on the NCL website, including product designs, logos, and other materials, are owned by NCL or its licensors. You may not use, reproduce, or distribute any content without prior written permission from NCL.

  1. Limitation of Liability

NCL is not liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the website or services. NCL’s liability will not exceed the amount paid for the product or service that caused the issue.

  1. Indemnification

You agree to indemnify and hold harmless NCL, its officers, employees, and agents from any claims, damages, losses, and expenses (including legal fees) arising from your use of the website or services.

  1. Contact Information

If you have any questions or concerns regarding these Terms, please contact us at info@naturalcosmeticlabs.com.