This Privacy Policy explains how Natural Cosmetic Labs (NCL) collects, uses, and protects your personal information when you visit our website or use our services. By accessing or using our website and services, you agree to the collection and use of your personal data as outlined in this Privacy Policy.

  1. Information We Collect

We collect two types of information:

  • Personal Information: This includes details such as your name, email address, phone number, shipping address, and payment information when you place an order, subscribe to our newsletter, or contact us for support.
  • Non-Personal Information: This includes browsing behavior, IP addresses, and other technical information collected automatically through cookies or similar technologies.
  1. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders and customize products for your brand.
  • Communicate with you regarding your orders, account, or inquiries.
  • Improve the functionality and user experience of our website and services.
  • Send you marketing communications or newsletters (if you have opted in).
  • Prevent fraud and ensure the security of our services.
  1. Cookies and Tracking Technologies

NCL uses cookies and other tracking technologies to enhance the user experience on our website. Cookies are small files stored on your device that collect information such as browsing preferences. They allow us to remember you when you return to our site. You can control cookie preferences through your browser settings.

  1. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, alteration, or disclosure. However, no data transmission over the Internet or method of electronic storage is entirely secure, and we cannot guarantee complete security.

  1. Sharing of Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your data with trusted service providers who assist in the operation of our business (e.g., payment processors and shipping companies). These third parties are contractually obligated to use your information only for the purposes for which it was provided.

  1. Your Rights

You have the right to:

  • Access, update, or correct the personal information we have about you.
  • Request the deletion of your personal information.
  • Opt out of marketing communications anytime by clicking the unsubscribe link in our emails.
  1. Retention of Data

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once this period has expired, we will securely delete it.

  1. Changes to This Privacy Policy

NCL may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this Privacy Policy periodically.

  1. Contact Information

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at info@naturalcosmeticlabs.com.